Mphasis Direct Walk-in Technical Support Process - Voice @ Pune

Mphasis Career Walk-in Recruitment 2017-2018 for Various Technical Support Process - Voice  Posts, Jobs Application Form Download at (www.mphasis.com). The Interested candidates will have to before Walk in Interview carefully reading the advertisement regarding the process of examinations and interview, Qualification, Offline registration processes, payment of prescribed application fee/intimation charges Walk in Date, Time, Venue etc are Given Below. Mphasis Direct Walk-in Technical Support Process - Voice @ Pune.

Mphasis Direct Walk-in Technical Support Process - Voice @ Pune

Company Name: Mphasis

Official site: www.mphasis.com

Company Profile:

• Mphasis is a Pune based IT services company majority owned by Hewlett-Packard. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. MphasiS is ranked #7 in India IT companies and overall #165 by Fortune India 500 in 2011[2] with more than 40,000 employees [3] as of 2012. In February 2014 the Mphasis company changed its logo and the Brand Name as Mphasis Unleash the Next as it seeks to boost business other than from parent Hewlett-Packard, currently its largest client.

Job Role: Technical Support Process - Voice

Qualification: Any Graduate

Experience: 0 - 2 Years

Salary: Rs: 1,75,000 - 2,25,000 P.A.

Job Location: Pune

Walk-In Date: 08-11-2017 - 24-11-2017

Walk-In Time: 11:00 AM - 04:00 PM

Selection Process: Interview

Apply Mode: Online


Job Description:

• Respond to customer queries via inbound calls.
• Update users about request status and close request when users are satisfied with solutions.
• Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
• Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups.

Candidate Profile:

• Knowledge of LAN, VAN and MAN.
• Good communication skills.
• 24*5 Shift.
• 5 Days working.

Other Benefits:

• Pick up and drop facility.
• Global standard work environment.
• Performance linked incentives.

Documents to Carry:

• Update Resume
• SSC, HSC, Graduation mark sheets, 
• Govt Id Proof
• Passport Size Photo

Venue Details:

Mphasis, EON Kharadi Infrastructure Pvt Ltd, 
SEZ Plot # 1, Wing 2, Ground Floor, 
Cluster C, Kharadi, Pune - 411014.

Contact Person: Soniya Kota