Company Name: Dell

Official site: www.dell.com

Job Type: It Services

Job Role: Client Technical Support Associate

Qualification: Any Graduate

Salary: Rs: 3,00,000 - 5,00,000 P.A.

Shift: Any Shift

Walk-In Date: 23-12-2017  to 12-01-2018

Walk-In Time: 11:00 AM - 01:00 PM

Job Location: Hyderabad

Apply Mode: Online




Company Profile:

• Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high-quality solutions that empower people to do more all over the world. We serve customers ranging from the world's largest businesses and public-sector organizations to small and medium businesses, and individual consumers.

Job Description for Dell Walk-in Client Technical Support Associate:

• Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products.
• Diagnosis & resolving of the hardware problems and troubleshooting.
• Verifies warranty entitlement and determines appropriate action.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation.
• Provides basic remote deployment, maintenance and consulting services.

Desired Profile for Dell Walk-in Client Technical Support Associate:

• Should be open to work in rotational / night shifts in a 24 by 7 environment.
• Should have excellent communication skills.
• Both side transport facility available.

Pay Scale Details for Dell Walk-in Client Technical Support Associate:

• Pay Scale: Rs: 3,00,000 - 5,00,000 P.A.

Selection Procedure for Dell Walk-in Client Technical Support Associate:

• Candidates will be selected based on Interview

Dell Walk-in Documents to Carry:

• Updated resume,
• Photograph 
• Govt ID proof

Dell Walk-in Client Technical Support Associate Details:

• Walk-In Date: 23-12-2017  to 12-01-2018
• Walk-In Time: 11:00 AM -01:00 PM
• Venue Details: "Plot # 42, Hitec City Layout, Madhapur, Hyderabad 500081."
• Contact Person: Akhila/Prem

Apply Mode: Online

Company Profile:

• Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high-quality solutions that empower people to do more all over the world. We serve customers ranging from the world's largest businesses and public-sector organizations to small and medium businesses, and individual consumers.

Job Role: Inside Sales Representative

Required Qualification: Any Graduate

Experience: 1 - 5 Years

Salary: Best in Industry

Job Location: Gurgaon

Walk-In Date: 16-10-2017

Walk-In Time: 12:00 PM onwards

Job Description:

• Sells Dells products and services (via telephone, web or e-mail) to specified customer/partner segments in alignment with outside sales and is responsible for ensuring a positive customer experience. 
• Responsible to drive inbound and outbound calls, emails, and web interface in order to drive numbers with existing and new customers.
• Understand the need of the customer & provide the suitable solution in terms of services/warranties.
• Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs. 
• Cooperates and collaborates with colleagues, cross-functionally, to support the sales process. 
• Understands the administrative and operational requirements of the job. 
• Demonstrates good judgment in analyzing information to make routine decisions. 
• Follows up with occasional outbound calls.

Job Responsibilities:

• Should be willing to work in shifts in a 24 x7 work environment.
• Excellent telephone soft skills & thorough telephone functional skills.
• Ability to handle stressful situations.
• Ability to deal professionally with irate customers.

Preferences:

• Minimum 1 Year to 3 years of international calling experience.
• Telephone etiquette skills. 
• Complex problem-solving skills.

Venue Details:

Dell International Services,
Vipul Tech Square, Sector 43,
Opposite Central Park, Near Golf Course, Gurgaon-122002.

Official site: www.dell.com

Products: Personal computers, Servers, Peripherals, Smartphones, Televisions

Website: www.dell.com

Job Role: Software Quality Engineer

Functional Area(s): Engineering - Software

Qualification: B.E/B.Tech/MBA

Job Location: Bangalore

Business: EMC GES

Business Unit: 201 - Enterprise Storage Division

Company Profile:

Dell Inc. (stylized as DELL) was an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that developed, sold, repaired, and supported computers and related products and services. Eponymously named after its founder, Michael Dell, the company was one of the largest technological corporations in the world, employing more than 103,300 people worldwide.


Dell sold personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company was well known for its innovations in supply chain management and electronic commerce, particularly its direct-sales model and its "build-to-order" or "configure to order" approach to manufacturing—delivering individual PCs configured to customer specifications. Dell was a pure hardware vendor for much of its existence, but with the acquisition in 2009 of Perot Systems, Dell entered the market for IT services. The company has since made additional acquisitions in storage and networking systems, with the aim of expanding their portfolio from offering computers only to delivering complete solutions for enterprise customers.

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Principal & Responsibilities:

• Provides technical expertise by independently determining and developing approaches to solutions for a wide range of complex software engineering problems. Assignments may include new products as well as upgrades, and enhancements or fixes to existing products.
• Sphere of influence is likely to extend outside of work group or department.
• Writes high-level design specs, unit test plans and/or integration test plans.
• Analyze and code complex modules, define data structures, and specify test tools.
• Duties may include research, evaluation, development and application of new process and methods into products. Sphere of influence is likely to extend outside of work group or department.
• Understands and adheres to cost/delivery/quality targets established during the program design phase.
• Works effectively with cross-functional and/or global teams, readily shares information with others.

Refer link: https://emc2.online-ap1.com/

Skills:

• Possesses strong product/technology/industry knowledge.
• Knowledge of appropriate development languages.
• Problem-solving skills.
• General knowledge and application of engineering concepts.
• Communication skills.
• Ability to analyze information and draw accurate conclusions.
• Inactive: Ability to multi-task.
• Ability to work in a team environment.
• Knowledge of job associated database/software/documentation.
• Understanding of business environment.
• Project management skills.

Shift: Rotational Shift

Job mode: Regular

Apply mode: Online

Apply Mode: Online

• Performs installation, customization and maintenance of the operating system and system software products in support of business processing requirements. Evaluates and integrates new operating system versions, drivers and hardware. Provides technical expertise for system transitions, migrations and consolidations.
• Principal Accountabilities.
• Tests software updates and patches.
• Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
• Conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability.
• Performs incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements.
• Designs, develops, recommends and implements new or revised system software, utilities and automated processes as necessary.
• Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.
• Ensures server data integrity by evaluating, implementing and managing appropriate software and hardware solutions.
• Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components.
• Implements appropriate levels of system security.
• Basic knowledge of System Administration and Operating Systems.
• Basic knowledge of Systems Hardware.
• Basic knowledge of Enterprise Level Systems infrastructure.
• Basic knowledge of Datacenter Operations.
• Basic knowledge of network technologies.
• Basic knowledge of industry standards and audit requirements.

• Design and/or implementation of enterprise-wide virtualized systems using Citrix and/or VMware technologies.
• Intermediate to advanced PowerShell scripting
• Experience installing, configuring, upgrading and migrating Microsoft Windows 2012 R2 servers.
• Experience providing Tier 2 support in an enterprise level, globally distributed environment.
• Demonstrated aptitude for learning and rapidly mastering new applications and technology
•  Excellent organization and communication skills, both written and verbal
•  Ability to work well both independently and in teams
•  Proven ability to multi-task and to prioritize rapidly-changing task assignments
• Maintains program products and performs requested changes to the operating system & subsystems, which support the customer's business.
• Performs a variety of maintenance tasks associated with the support, modification, and updating of the system software to include system software installations, upgrades, tests, troubleshooting and fixes.
• May perform other support activities to help assure the consistent performance of the operating and program products.
• Provides diagnosis for operating systems software & program product failures.
• Provides system maintenance & requested changes utilizing enabling tools.
• Provides advice, training, and 24x7 technical support to customers, users and programmers.
• Basic knowledge of the principles, practices and capabilities of software and operation systems features.
• Performs patch management.
• Performs incident management and change management execution.
• Applies knowledge and understanding of customer needs and other internal/external contacts.

Apply Mode: Online