Urgent Walk-in Mphasis International Voice Process Posts - Apply Soon

Mphasis Direct Walk-in Technical Support Process - Voice @ Pune

• Mphasis is a Pune based IT services company majority owned by Hewlett-Packard. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. MphasiS is ranked #7 in India IT companies and overall #165 by Fortune India 500 in 2011[2] with more than 40,000 employees [3] as of 2012. In February 2014 the Mphasis company changed its logo and the Brand Name as Mphasis Unleash the Next as it seeks to boost business other than from parent Hewlett-Packard, currently its largest client.

• Respond to customer queries via inbound calls.
• Update users about request status and close request when users are satisfied with solutions.
• Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
• Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups.

• Knowledge of LAN, VAN and MAN.
• Good communication skills.
• 24*5 Shift.
• 5 Days working.

• Pick up and drop facility.
• Global standard work environment.
• Performance linked incentives.

• Update Resume
• SSC, HSC, Graduation mark sheets, 
• Govt Id Proof
• Passport Size Photo

Mphasis Walk-in for International Voice Process in Bangalore - Apply Now

• Mphasis is a Bangalore based IT services company majority owned by Hewlett-Packard. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. MphasiS is ranked 7 in India IT companies and overall by Fortune India 500 in 2011 with more than 40,000 employees as of 2012. In February 2014 the Mphasis company changed its logo and the Brand Name as Mphasis Unleash the Next as it seeks to boost business other than from parent Hewlett-Packard, currently its largest client.

• Excellent communication skills.
• Answer incoming calls and solving customer queries related to Bill Payments, Transaction Details, Transfers of funds, Block stolen/lost cards, Change of address, Up-selling internet services, visa credit card, overdraft facilities, a line of credit, service plans, credit cards, balance transfers, Cheque orders, Stop Payment.
• 24x7 Process - Rotational Shifts.
• Inbound Customer Service Voice.
• 5 days working, no fixed weekly off.
• 2 Days Weekly Off.
• 9 Hours Login (With 1 Hour Break)

• Walk-In Date: 07-10-2017 to 27-10-2017
• Walk-In Time: 10:00 AM

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