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Tuesday, 28 March 2017

DELL Company Job Opportunities Application Management Analyst @Bangalore Apply Now

Dell Inc Company Hiring for Freshers Recruitment for Application Management Analyst job in Bangalore. Dell Inc Bangalore Jobs in Freshers Candidate can apply for this best job, Details of jobs and apply link end of this page given and apply now. DELL Company Job Opportunities Application Management Analyst @Bangalore Apply Now.

DELL Company Job Opportunities Application Management Analyst @Bangalore Apply Now


DELL Company Job Opportunities Application Management Analyst @Bangalore Apply Now

Company Name: Dell Inc.

Official site: www.dell.com

Industry: Computer hardware, Computer software

Products: Personal computers, Servers, Peripherals, Smartphones, Televisions

About Dell:

Dell Inc. (stylized as DELL) was an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that developed, sold, repaired, and supported computers and related products and services. Eponymously named after its founder, Michael Dell, the company was one of the largest technological corporations in the world, employing more than 103,300 people worldwide.

Dell sold personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company was well known for its innovations in supply chain management and electronic commerce, particularly its direct-sales model and its "build-to-order" or "configure to order" approach to manufacturing—delivering individual PCs configured to customer specifications. Dell was a pure hardware vendor for much of its existence, but with the acquisition in 2009 of Perot Systems, Dell entered the market for IT services. The company has since made additional acquisitions in storage and networking systems, with the aim of expanding their portfolio from offering computers only to delivering complete solutions for enterprise customers.

Job code: Mgmt-170009KZ

Role Name: Application Management Analyst

Job Category: IT Jobs

Organization: Information Technology

Location: Bangalore, India

Education: Any degree

Experience: Freshers

Salary: Best in Market

Role overview:
  • Application Management Analyst position in the AMS team in Dell India, primarily focusing on maintenance and support of a segment of services, which supports mainly on internal DELL IT applications.
  • Responsible for providing L2 support for within the SLA's for internal DELL IT.

Role Responsibilities:
  • Execute and fulfill incident management process and requirements.
  • Provide application support and resolve IT issues detected by monitoring systems or business partners within service level agreement (SLA).
  • Work with development teams and shared services teams through task tickets within stated Operational level agreement (OLA).
  • Communicate resolution activities and escalations appropriately to the business partners.
  • Document the incidents learning into the global knowledge database tool for sharing and references.
  • Support application and project deployments on weekends, or when required.
  • Work closely with IT partners for timely fix or enhancements and manage product quality with proper tracking.
  • Perform data analysis on incoming and existing incident tickets or task tickets to develop stability improvement plan.

Shift: Day Job only

Timing: Regular

Apply mode: Online

Apply link: Click here