• Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high-quality solutions that empower people to do more all over the world. We serve customers ranging from the world's largest businesses and public-sector organizations to small and medium businesses, and individual consumers.

• Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products.
• Diagnosis & resolving of the hardware problems and troubleshooting.
• Verifies warranty entitlement and determines appropriate action.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation.
• Provides basic remote deployment, maintenance and consulting services.

• Should be open to work in rotational / night shifts in a 24 by 7 environment.
• Should have excellent communication skills.
• Both side transport facility available.

• Pay Scale: Rs: 3,00,000 - 5,00,000 P.A.

• Candidates will be selected based on Interview

• Updated resume,
• Photograph 
• Govt ID proof

• Walk-In Date: 23-12-2017  to 12-01-2018
• Walk-In Time: 11:00 AM -01:00 PM
• Venue Details: "Plot # 42, Hitec City Layout, Madhapur, Hyderabad 500081."
• Contact Person: Akhila/Prem

IBM Direct Walk-in Drive Technical Support Associate - Apply Now

• IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

• Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP.
• Handling inbound calls/emails / chats resolving technical issues for end users.
• Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
• Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options, and troubleshooting.
• Ability to identify basic hardware parts and awareness of basic hardware concepts.
• User level familiarity with at least one e-mail client - Outlook, Notes etc.
• Skilled in commercially standard software applications and major desktop operating systems.
• Awareness of basic networking concepts and technologies.
• Questioning/probing skills, as relevant to the issue and level of the caller.
• Fluency in English Communications Skills (both spoken and written) / soft skills.

• Shifts will be 24x7 in nature and can vary depending on geographies supported.

• Updated Resume
• Passport Size photograph.
• Copy of Photo ID proof for security reasons.
• Education and Experience Documents.

HCL Walk-in Drive Digital Marketing Specialist - Apply Soon 

• HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 90,000 professionals from diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

• Provide tier 2/Tier 3 support to customers using Bing Ads, BMC and Bing Places product. 
• Resolve issues with Global support defined SLA time lines.
• Work with technical support engineers, customers, sales teams and internal partners to gather escalation information and customer/business impact as needed. 
• Ability to collaborate with PMs, DEV, stakeholders in resolving complex issues. 
• Ability to troubleshoot complex issues and provide solutions quickly. 
• Document ongoing issues/solutions using VKB tool.

• Excellent written & oral communication skills.
• Experience in providing Application Support is a must.
• Experience working with SQL & database.
• Strong analytical problem solving skills.
• Should be willing to work primarily during US hours.

• Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associate/Senior Associates and the Society to Rise™. We are a USD 2.7 billion company with 84,000 professionals across 49 countries, helping 540 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to derive tangible business value. We are part of the USD 16.2 billion Mahindra Group that employs more than 155,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology and vacation ownership.